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Frequently Asked Questions

How can I contact Camden Hire?+

You can call or send an email to any of our branches – see the contact section of our site.

How can I get a quote?+

Most of our prices are online. You can view our online catalogue on the link at the top of the page. To request a quote online simply add the item or items to your cart and go to check-out to put in the request. You can specify the rental length to suit your needs. Alternatively you can also call one of our branches or send an email to camden@camdenhire.com.au to request a quote.

How can I reserve or book equipment?+

You can make a reservation to hire equipment by calling one of our branches or sending an email.

What types of payments do you accept for hires?+

We accept credit card payments (Visa and MasterCard only), EFT payments, Cheques, Cash and Direct Debits can also be set up for continuous hires.

Do I have to leave a deposit for my hire?+

If you do not have an account with us you will be required to leave a deposit and provide identification. Deposits as a general rule are double the hire amount.

How can I apply for an account for credit?+

If you would like to apply for an account please download and complete an account application form using the link below and return by post, in person or email.
Our account applications can take up to 14 days so please allow enough time for it to be evaluated.

Are you currently hiring?+

We are always looking to expand our team. Please check our Careers section to see what jobs are currently available.

If there is a problem or fault with the hire equipment what do I do?+

If you encounter a problem or fault with the equipment please contact us immediately by calling the branch you hired from. If after hours please call (02) 4647 6666 and wait for the after hours emergency contact. The quicker you can contact us the quicker we can help.

What if I don’t know which equipment to hire to complete my task?+

If you're not sure what equipment you will need for a job you can call one of our helpful and extremely knowledgeable customer service representatives at any of our branches and they will be more then happy to answer any questions you may have.

Do I need a specific license to hire your trucks?+

To hire one of our Utes, 2Tonne Tippers or 3Tonne Pantechs you will need an unrestricted license and must be able to present it upon hiring.

Our larger vehicles such as 5Tonne Tippers require an MR license or higher. This must also be presented upon hiring.

Do I have to let you know when I am finished with the equipment?+

Yes. You must always contact one of our branches when you have finished with the hire. This is called off-hiring. If you do not call or email one of our branches to off-hire the equipment it will stay on hire and you will be charged accordingly.

What types of toilets do you offer?+

We offer sewer connected toilets, chemical toilets, full-flush toilets, wheel chair accessible toilets, dual toilet trailers, single toilet trailers, toilet full flush recirculating, and walk through urinals. We also offer toilet blocks and site accommodation for events as well as portable showers and portable wash stations. You will find all of these under the Site Services section of our online catalogue.

What types of fencing and components do you provide?+

We offer temporary site fencing as well as components including back bracing, shade cloth, clips (anti- tamper) and concrete blocks.

When does the hire period start?+

Your hire period starts on the day it gets delivered or is picked up.

When does the hire period end?+

Each hire will have an initial hire period, when this period ends it us up to the Customer to call or email one of our branches to off-hire the equipment. If you do not notify us and tell us it is no longer needed and the initial hire period ends, the hire will automatically be billed and rolled over to a new period and you will be charged accordingly.

We charge for time-out, not time-used.